Privacy Policy

 Venu99 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us—whether by visiting our website, using our services, submitting a form, or engaging through messaging platforms.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

We collect personal information you voluntarily provide when you:

• Submit an inquiry or booking request
   
• Sign up for our email or SMS list
   
• Contact us via phone, email, form, or text message
   

This information may include:

• Full name
   
• Email address
   
• Phone number
   
• Event details (e.g., event type, date, guest count, preferences)
   
• Payment details (processed securely by third-party providers)
   

We may also collect non-personal usage data automatically through cookies or analytics tools, including:

• IP address and browser type
   
• Device type and operating system
   
• Pages visited and time spent on site
   
• Referring website or search terms
   

We use your information to:

• Respond to your inquiries and provide customer support
   
• Process and manage event bookings and payments
   
• Send you updates, promotional messages, and event tips (only with your consent)
   
• Improve our website functionality, services, and user experience
   
• Analyze usage trends to better understand our audience
   

We do not sell your personal data. We may share your information in the following ways:

We may share your information with trusted third parties who help operate our business, such as:

• Website hosting and CRM platforms
   
• Email and SMS marketing tools
   
• Payment processors
   
• Phone and messaging service providers
   

These parties access your data only as needed to perform their duties and are contractually obligated to protect it.

We may use third-party messaging platforms to deliver SMS messages. Your SMS opt-in data and consent will never be sold or shared for marketing purposes. This data is used only to provide messaging services and is protected in accordance with industry regulations (e.g., CTIA, TCPA).

SMS opt-in data and consent will not be shared with third parties except as required to operate and deliver our messaging service.
 

We may share your data with our affiliates or subsidiaries. Their use of your information will remain subject to this Privacy Policy.

We may disclose your information if required by law, court order, or legal process, including to respond to law enforcement or government requests.

You have the right to:

• Unsubscribe from marketing emails by clicking “Unsubscribe” in any email
   
• Opt out of SMS messages by replying “STOP” to any message
   
• Request access, corrections, or deletion of your personal information by contacting us at contact@venu99.com
   

We use cookies and similar technologies to enhance your browsing experience. You can adjust cookie settings in your browser. Disabling cookies may impact site performance.

Our website may contain links to external sites (e.g., vendors, social media). We are not responsible for the privacy practices or content of those websites.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission is 100% secure. We encourage you to use caution when sharing personal information online.

Our services are not directed toward individuals under the age of 13. We do not knowingly collect data from children. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy periodically. The revised version will be posted on this page with the updated effective date. Continued use of our services after changes means you accept the updated policy.

Effective Date: September 17, 2024
Contact Us: For any questions about this Privacy Policy, please contact us at contact@venu99.com